DON'T FORGET...

1. Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally.

2. Never drive a car that could be unsafe because of damages.

3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.

4. You are not required by law to obtain more than one estimate or appraisal.

5. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.

6. Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.

7. Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE, for example) technicians.

8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

9. Ask if the shop offers a repair warranty.

10. Let us help you negotiate your claim with the insurance company.

STOP – NO MATTER HOW SLIGHT THE ACCIDENT – AND KEEP CALM.

1. Call police immediately to report any accident resulting in personal injury or vehicle damage.

2. Tell police if an ambulance or physician is required for emergency treatment.

3. Make no admissions and do not take any blame for the accident. Record only facts – not opinions.

4. Remove hazards from the road. Warn oncoming traffic.

5. Notify your insurance agent as soon as possible.

GET THE NAMES AND INFORMATION OF THE WITNESS.

GET DETAILS REGARDING THE OTHER VEHICLES.

NOTE THE NAME AND INFORMATION OF THE INJURED.

RECORD THE DTAILS OF THE ACCIDENT.